customer service

We have a passion in what we do!

Respond to your enquiry as soon as we become aware of your need.
Get all details of your enquiry within 24 hours of being aware of your need, including a free site visit.
Issue quotations that include Labour and material cost-related specifications within 24 hours of establishing your needs.
Plan your project within 24 hours of receiving the specified deposit, and strive to completely install your skylight within 2 weeks of deposit payment or earlier dependent on an size of a project.
Offer 24 month workmanship guarantee for your skylight.

Post-Construction

The last step in any Project. This phase includes site cleanup, systems training, final inspections and move-in coordination. After completion, we have a final walkthrough to ensure your complete satisfaction.